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AngelWears and HipHop has been a trusted brand name that offers quality
merchandise since 1989. Since 2001, HipHop and AngelWears on-line retail
store have maintained the highest 5-star rating for its superior
products and services from the Yahoo! Shopping Network. All inquiries
regarding this website should be directed to:
HipHopBoutique.com
AngelWears.com
13337 South Street #26
Cerritos, CA 90703
E-mail: info@HipHopBoutique.com
Tel: 714-828-SHOP (Monday-Friday 8am-4pm Pacific Standard Time)
Fax: 714-828-4909
PAYMENT
We accept major credit cards as well as personal checks and money orders
in US funds. Customers with PayPal (www.paypal.com
for further info) accounts can send payments to
sales@hiphopboutique.com.
For international customers, making payments with PayPal or American
Express money orders is strongly recommended. It is customer's responsibility to check duty, if any, that may be imposed by the receipient's customs/government office.
To pay with check or money order, select "Mail check or money order"
option under the "Choose payment method." (You do not need to complete
the credit card information.) Mail a check or money order to the above
address "Attention: Internet Order Department." Be sure to write your
order number on the face of the check or money order. Upon receipt of
payment, an order paid by money order will be processed right away while
an order paid by check will remain on hold until the check clears. The
fee for a returned check is $25.
***NOTE*** Our policy is to report all instances of suspect fraudulent
activities to the Internet Fraud Complaint Center associated with FBI. (www.ifccfbi.gov)
In order to better service our customers in a timely manner, we impose a
$5 minimum order requirement. The company reserves the right to change
pricing at any time without a prior notice.
SHIPPING
Merchandise are usually shipped in 1-5 business days. If paid by check
or money order, merchandise will be shipped as soon as the payment is
received and verified/cleared. We may withhold shipments of certain
orders to ensure proper payment.
We ship via USPS, UPS, or FedEx. A competitive shipping charges starting
at $4.95 will be added to all orders. All foreign orders will be shipped
via Air Mail and charged according to the respective country table. Please add additional 3-10 business days for delivery to military and non-USA destinations.
If the ordered item is out of stock, customer will be notified via
e-mail within 3-5 business days.
RETURNS
In accordance with the
universal retail policy for special occasion items, all sales are
considered FINAL. However, we understand that online customers are
purchasing under somewhat blind conditions. Thereby, we allow returns
for exchanges and store credits (for future use without expiration date)
as follows. For exchange or store credit, less shipping cost:
1. A return authorization number (RMA#) must be obtained via e-mail to
service@hiphopboutique.com
2. Write the RMA# on outside of the package as well as on the enclosed
packing slip with a note for the exchange/credit.
3. Return postmark the package within 3 days of the receipt/delivery of
the merchandise. For Express orders, return package must be postmarked
within 24 hours of receipt.
It is important that the package is postmarked within the stated time
under ANY circumstances for proper credit. Saturday is counted as 1 day
but Sunday is not counted. Under no circumstances, items will be
accepted after the special occasion date. It is important that the return package is postmarked within the specified time even if prior authorization was not obtained.
All merchandise must be returned in its ORIGINAL CONDITION, with the
original tag, in its ORIGINAL PACKAGING. It is very important that the
return items arrive in new, resalable condition, in original packaging
to ensure full credit. The company reserves the right to refuse or
impose 25-70% restocking fees on all unauthorized, late, damaged, and/or items
missing labels. Returns sent after the allowed period of time may be
shipped back to the customer and all costs incurred in returning the
item will be charged to the customer.
Exchanges are subject to the regular shipping and handling charges. No
returns are allowed for wholesale orders, special orders, socks, and
accessory items.
All returns must be shipped to:
AngelWears.com
HipHopBoutique.com
13337 South Street #26
Cerritos, CA 90703
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